I NEED HELP! PLEASE!

GetHuman-chuajess's Dispute a Charge issue with Brightwell Navigator from January 2020

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Name on the account, Billing address, and Email address on the account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-chuajess's own words
This is Jessa Chua. I had an issue with my money transfer last January **, **** with the amount of ****us$ on the recipient TOYOTA SAN JOSE DEL MONTE BULACAN,. *It's been *weeks already and the promised date that you indicate is January ** but still the money hasn't been transfer yet. Please help me. Also I have another transaction last January **, **** I had an issue that they hold the said transaction because they said I didn't provide the correct beneficiary details*beneficiary name. My recipient is BAKASYONISTA and I transfer ***$. I just want to cancel the said transaction. Please help me.
Please I just need to refund my two transaction under the recipient of BAKASYONISTA amounting to ***$ on January **, **** and TOYOTA SAN JOSE DEL MONTE BULACAN amounting to ****$ on January **, ****.
How GetHuman-chuajess fixed the problem

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Brightwell Navigator

Money transfer bank to bank
Dispute a Charge issue
Reported by GetHuman-chuajess
Jan 28th, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 313 others
0 customers following this

Timeline

GetHuman-chuajess started working on this issue
Jan 28th, 2020 6:50am
GetHuman-chuajess indicated the issue is not fixed yet.
Jan 30th, 2020 1:43pm
GetHuman-chuajess indicated the issue is not fixed yet.
Jan 30th, 2020 1:44pm
GetHuman-chuajess indicated the issue is not fixed yet.
Jan 30th, 2020 1:44pm
GetHuman-chuajess indicated the issue is not fixed yet.
Jan 30th, 2020 1:44pm
GetHuman-chuajess indicated the issue is not fixed yet.
Jan 30th, 2020 1:44pm
GetHuman-chuajess indicated the issue is not fixed yet.
Jan 30th, 2020 1:50pm
GetHuman-chuajess indicated the issue is not fixed yet.
Jan 30th, 2020 1:50pm
GetHuman-chuajess indicated the issue is not fixed yet.
Jan 31st, 2020 1:04am