More than * months ago I reported a suspicious payment from my account, I never got a r...

GetHuman2461470's customer service issue with Brightwell Navigator from March 2019

11 views | 385 similar | 0 following
Help with my Brightwell Navigator issue
First: share to improve GetHuman2461470's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2461470's next move: talk to Brightwell Navigator when they open.
Brightwell Navigator's call center is closed now. We will send GetHuman2461470 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2461470 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2461470's own words
More than * months ago I reported a suspicious payment from my account, I never got a response nor a reimbursement. Instead my card and my account were blocked and since then I haven't been able to use them properly. I've been forced to email you every * weeks to ask for a ** minutes access to transfer my medical maintenance fee to my local bank account (I'm not on board, this is not salary, I'm sick, under medical treatment and under too difficult economic circumstances) I started emailing you since yesterday, it's been more than ** emails already and I still don't get any assistance. I really need to get this money because I depend on it a hundred percent to survive, I need my card. I need to access my account and I need to solve this issue once and for all because in less than * days I'll be paid again and I will have to go through all this annoying process again. You probably don't know how is it to be living like this but I wish you could be a little more comprehensive about people like me who are not able to work and depend on your commitment to get the help you are supposed to provide

GetHuman2461470 did not yet indicate what Brightwell Navigator should do to make this right.

How GetHuman2461470 fixed the problem

We are waiting for GetHuman2461470 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Brightwell Navigator's attention and get better help faster. Tap below to get started.
Having Brightwell Navigator issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2461470 fixes it.
This email address isn't valid

Brightwell Navigator

Customer service issue
Reported by GetHuman2461470
Mar 12th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 385 others
0 customers following this

Timeline

GetHuman2461470 started working on this issue
Mar 12th, 2019 3:08pm

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians