Why this brightwell and transfast did not send an email confirmation for pin number so...

GetHuman-jerwinbr's customer service issue with Brightwell Navigator from September 2018

140 similar
1 following
Help with my Brightwell Navigator issue
First: share to improve GetHuman-jerwinbr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jerwinbr's next move: talk to Brightwell Navigator when they open.
Brightwell Navigator's call center is closed now. We will send GetHuman-jerwinbr a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jerwinbr may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-jerwinbr's own words
Why this brightwell and transfast did not send an email confirmation for pin number so i save the pin number... today i send ****** pesos in philippines and suddenly brightwell and transfast didnt show any confirmation, they sent only a text message that saying i can pickup my money but the pin number is not there at message they sent.... so i go to cebuana llhuiller and they said its impossible to pickup my money without the pin number.... and then i try to search the transaction history of brightwell transfast but thre is no details about the pin number there... so my money was trap and i have to wait thirty days for the transfast to return my money to me... ill get angry about this issue . This money is what i have work for about * months and this is what happen... what kind of bussiness is this !!! ,, pls help me to know whats my pin number,,, and pls brightwell and transfast send an email confirmation to avoid delay and dissapointed to customer. (Im jerwin bruce)
GetHuman-jerwinbr did not yet indicate what Brightwell Navigator should do to make this right.
I have an issue with Brightwell Navigator too
How GetHuman-jerwinbr fixed the problem
We are waiting for GetHuman-jerwinbr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Brightwell Navigator's attention and get better help faster. Tap below to get started.
Having Brightwell Navigator issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Brightwell Navigator email you?
This email address isn't valid
Follow this issue
See how GetHuman-jerwinbr fixes it.
This email address isn't valid

Brightwell Navigator

Customer service issue
Reported by GetHuman-jerwinbr
Sep 22nd, 2018 - 6 mons ago
I have an issue with Brightwell Navigator too
Not resolved
Seen by 14 customers so far
Similar issue to 140 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman-jerwinbr started working on this issue
Sep 22nd, 2018 2:20pm