Our oven that was purchased * years ago is not working. We have the convection smart ov...

GetHuman-salejill's customer service issue with Breville USA from August 2018

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The issue in GetHuman-salejill's own words
Our oven that was purchased * years ago is not working. We have the convection smart oven and have LOVED IT! We have even gotten it as a gift for other people. I have always been very please with the quality of our Breville appliances (coffee maker,mixer, etc) . That's why when our oven broke I was very disappointed. Usually your appliances will last a VERY long time. I don't feel that the oven should have given us only * years. I was wondering if others have complained on their ovens not working after a short while, or if there is something that can be fixed on it. It looks like the bottom heating element is not working anymore. Please let me know on how I can resolve this issue. Like I said, we love your products and will continue to use them!
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Breville USA

Customer service issue
Reported by GetHuman-salejill
Aug 24th, 2018 - 4 mons ago
I have an issue with Breville USA too
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Seen by 3 customers so far
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GetHuman-salejill started working on this issue
Aug 24th 6:49pm