I placed an order over the phone on April **st. Order * ************. Customer...

GetHuman-geralynw's customer service issue with Bradford Exchange from June 2020

Help with my Bradford Exchange issue
The issue in GetHuman-geralynw's own words
I placed an order over the phone on April **st. Order * ************. Customer * ********* I didn't set up an account since I ordered over the phone. I received an email last week that my bank denied payment because I didn't have funds in my account. I truly apologize about that. I have the funds set aside in my account now. What happens to my order. Does it get cancelled, or will you try again. Please advise as this was a birthday gift for my granddaughter and means a lot to me. Thank you

GetHuman-geralynw did not yet indicate what Bradford Exchange should do to make this right.

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How Do I Cancel My Bradofrd Exchange Order?How Do I Get a Refund from the Bradford Exchange?How Can I Track My Bradford Exchange Order?How Do I Return an Order to the Bradford Exchange?
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Bradford Exchange

Customer service issue
Reported by GetHuman-geralynw
Jun 2nd, 2020 - 7 months ago
Fixed
Seen by 4 customers so far
Similar issue to 1474 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-geralynw started working on this issue
Jun 2nd, 2020 1:51pm
GetHuman-geralynw indicated the issue is not fixed yet.
Jun 2nd, 2020 5:58pm
GetHuman-geralynw indicated the issue is not fixed yet.
Jun 2nd, 2020 6:05pm
GetHuman-geralynw confirmed the issue is fixed. Hooray!
Jun 4th, 2020 2:04pm