Handles on Carry the Magic Tote Bag, defective Bought *******.. ones you are featuring...

GetHuman3787883's customer service issue with Bradford Exchange from October 2019

Help with my Bradford Exchange issue
The issue in GetHuman3787883's own words
Replace my tote bag with defective handles with a new one. Should last longer than * year, poor quality, bag itself is fine, ... Handles on Carry the Magic Tote Bag, defective Bought *******.. ones you are featuring now show revised handles. Purchased shoes, wallet &matching hoodie, very disappointed. Help
I purchased matching shoes, wallet & waiting for arrival of hoodie, what good is a tote without handles?
Replace my tote bags, they have already redesigned the one they are selling now, which tells me they are aware of the problem I have with mine.
Approximately * years. * expensive handbags , * wallets, * hoodie, * jacket. Might be my LAST purchase !
How GetHuman3787883 fixed the problem
Not fixed suggested I call Main Corp. not available on weekend. Defective hanldles on tote feel the tote needs replaced only * years paid $*** plus
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Bradford Exchange

Customer service issue
Reported by GetHuman3787883
Oct 18th, 2019 - 3 years ago
Not resolved
GetHuman3787883 shared how to fix
Seen by 65 customers so far
Similar issue to 3510 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman3787883 started working on this issue
Oct 18th, 2019 1:21pm
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 5:44pm
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 5:45pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 9:41pm
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 9:41pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 9:41pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 9:46pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 9:46pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 9:56pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 9:56pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 9:56pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 9:56pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 9:58pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 9:59pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 18th, 2019 10:08pm
GetHuman3787883 shared this issue with others over email
Oct 18th, 2019 10:10pm
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 6:55am
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 6:56am
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 6:58am
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 2:39pm
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 2:40pm
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 2:41pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 2:42pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 2:42pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 2:46pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 2:46pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 2:46pm
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 2:46pm
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 2:53pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 2:55pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 2:55pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 3:42pm
GetHuman3787883 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 3:42pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 3:42pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 3:45pm
GetHuman3787883 indicated the issue is not fixed yet.
Oct 19th, 2019 3:45pm

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