I have called twice, emailed twice, talked with Jordan on Facebook and texted but your...

GetHuman-tdhoefer's customer service issue with Bradford Exchange from December 2018

3 views | 1200 similar | 0 following
Help with my Bradford Exchange issue
Did that get it fixed?
Waiting to see if GetHuman-tdhoefer fixed the issue with our suggestion.
The issue in GetHuman-tdhoefer's own words
I have called twice, emailed twice, talked with Jordan on Facebook and texted but your company refuses to help. My order number is *********. Each time you promise to send a return slip but you don’t. Last time you said you would email it, but you don’t. Jordan said she would send one but didn’t. I am going to contact the Better Business Bureau, and put reviews every single place I can find to tell everyone that will listen that Bradford exchange is a scam to get money from you. You promise that you can return something if it is unacceptable. Well I only ordered the Hogwarts castle and you sent me Three Broomsticks with a promise to send more and charge my credit card. I don’t want it and I want to return it. Six times now you have said you will send me a return label and don’t. Six times you said you will cancel my account and haven’t. My email address is *****@***.com. For the last time please send me a return label and cancel my account.

GetHuman-tdhoefer did not yet indicate what Bradford Exchange should do to make this right.

How GetHuman-tdhoefer fixed the problem

We are waiting for GetHuman-tdhoefer to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Bradford Exchange customer problems.
How Do I Cancel My Bradofrd Exchange Order?How Do I Get a Refund from the Bradford Exchange?How Can I Track My Bradford Exchange Order?How Do I Return an Order to the Bradford Exchange?
Do you have a customer issue as well?
We can help you get Bradford Exchange's attention and get better help faster. Tap below to get started.
Having Bradford Exchange issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tdhoefer fixes it.
This email address isn't valid

Bradford Exchange

Customer service issue
Reported by GetHuman-tdhoefer
Dec 8th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 1200 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-tdhoefer started working on this issue
Dec 8th, 2018 11:16pm
GetHuman-tdhoefer indicated the issue is not fixed yet.
Dec 8th, 2018 11:17pm