I purchased item no: *********. It was sent to me without an adapter and one of the lig...

GetHuman-motorola's customer service issue with Bradford Exchange from December 2018

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The issue in GetHuman-motorola's own words
Get a replacement or monetary refund ... I purchased item no: *********. It was sent to me without an adapter and one of the lights did not come on when l used an adapter l already had to power it on. I called Bradford Exchange complained and a return shipping label via USPS was sent to me. I have tracked the return item and seen it was received *********. I have been calling bradford exchange for an update on the replacement and l am now being given the running around. My contact no is ***-***-****
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Bradford Exchange

Thomas kinkade Bridge sculpture lights and music
Customer service issue
Reported by GetHuman-motorola
Dec 4th, 2018 - 2 mons ago
I have an issue with Bradford Exchange too
Fixed
Seen by 3 customers so far
Similar issue to 1092 others
0 customers following this
Items needed
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Order number
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Email address on the account (if applicable)
Timeline
GetHuman-motorola started working on this issue
Dec 4th, 2018 1:32pm
GetHuman-motorola indicated the issue is not fixed yet.
Dec 4th, 2018 1:32pm