I ordered a necklace for my sister it says sister forever instead I got a friend foreve...

GetHuman-ruy's customer service issue with Bradford Exchange from November 2018

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The issue in GetHuman-ruy's own words
I ordered a necklace for my sister it says sister forever instead I got a friend forever necklace but oh my invoice it clearly states my sister forever and every piece of paperwork I got back with this forever my friend states that on it that I ordered a forever my sister pendant but I got this one that says forever my friend what do I do to return it and get the right one and is it going to take forever to get it this time
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Bradford Exchange

Customer service issue
Reported by GetHuman-ruy
Nov 2nd, 2018 - a mon ago
I have an issue with Bradford Exchange too
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Seen by 1 customer so far
Similar issue to 709 others
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Timeline
GetHuman-ruy started working on this issue
Nov 2nd 2:41am