I ordered a musical glitter globe for my granddaughter item number ********. The tracki...

GetHuman1185093's customer service issue with Bradford Exchange from September 2018

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The issue in GetHuman1185093's own words
I ordered a musical glitter globe for my granddaughter item number ********. The tracking information on the FedEx website indicates that the package was shipped August **th and arrived at the FedEx location in Brookfield Missouri on September **th. Tracking number is *********************.**I have talked to the FedEx office in Brookfield the post office in Keytesville Missouri and the main customer service for FedEx. The FedEx in Brookfield, Missouri doesn't have a record for that tracking number. The same for the post office in Keytesville Missouri. FedEx customer service doesn't seem to help me either.**I purchased the item from the Bradford Exchange and the item has been paid for via my credit card and I have already paid that credit card.**Since I purchased the item from you and you selected the shipping method and the carriers involved, I respectfully at this point asked you to get involved and assist me in getting this item.**Terry L Clark** to * West Finnell Drive*Keytesville, Missouri ******Phone number *** *** ****
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Bradford Exchange

Customer service issue
Reported by GetHuman1185093
Sep 22nd, 2018 - 3 mons ago
I have an issue with Bradford Exchange too
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Seen by 3 customers so far
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Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1185093 started working on this issue
Sep 22nd 9:34pm