Received Bradford Exchange catalogues for many years by mail and have ordered items reg...

GetHuman-donandce's customer service issue with Bradford Exchange from August 2018

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The issue in GetHuman-donandce's own words
Received Bradford Exchange catalogues for many years by mail and have ordered items regular*y.*They abruptly stopped coming about * years ago. Since then I have contacted your people MANY MANY times to request that they send me catalogues regularly again. I have been assured many times that I am on the mailing list and will get all your catalogues on a regular basis. BUT I NEVER RECEIVE THEM!! I am a bed-ridden senior and order ALL my gifts for various occasions for family and friends from the Bradford Exchange CATALOGUE!*I fail to understand why I am NOT RECEIVING YOUR CATALOGUES IN THE MAIL!! CAN YOU PLEASE EXPLAIN WHAT IS GOING ON!!! Would you kindly resume sending YOUR CATALOGUES ON A REGULAR BASIS AS IN THE PAST. One of your people sent me the Spring **** catalogue with the assurance that all subsequent catalogues would be mailed to me as they w*re printed. That catalogue is the last one I have received!!**WHAT MORE CAN I DO TO RECEIVE REGULAR MAILINGS OF YOUR CATALOGUES. PLEASE ADVISE!!!
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Bradford Exchange

Customer service issue
Reported by GetHuman-donandce
Aug 23rd, 2018 - 4 mons ago
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GetHuman-donandce started working on this issue
Aug 23rd 7:07pm