Received Bradford Exchange catalogues for many years by mail and have ordered items reg...

GetHuman-donandce's customer service issue with Bradford Exchange from August 2018

6 views | 412 similar | 0 following
Help with my Bradford Exchange issue
First: share to improve GetHuman-donandce's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-donandce's next move: talk to Bradford Exchange when they open.
Bradford Exchange's call center is closed now. We will send GetHuman-donandce a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-donandce may need:
Name on order, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-donandce's own words
Received Bradford Exchange catalogues for many years by mail and have ordered items regular*y.*They abruptly stopped coming about * years ago. Since then I have contacted your people MANY MANY times to request that they send me catalogues regularly again. I have been assured many times that I am on the mailing list and will get all your catalogues on a regular basis. BUT I NEVER RECEIVE THEM!! I am a bed-ridden senior and order ALL my gifts for various occasions for family and friends from the Bradford Exchange CATALOGUE!*I fail to understand why I am NOT RECEIVING YOUR CATALOGUES IN THE MAIL!! CAN YOU PLEASE EXPLAIN WHAT IS GOING ON!!! Would you kindly resume sending YOUR CATALOGUES ON A REGULAR BASIS AS IN THE PAST. One of your people sent me the Spring **** catalogue with the assurance that all subsequent catalogues would be mailed to me as they w*re printed. That catalogue is the last one I have received!!**WHAT MORE CAN I DO TO RECEIVE REGULAR MAILINGS OF YOUR CATALOGUES. PLEASE ADVISE!!!

GetHuman-donandce did not yet indicate what Bradford Exchange should do to make this right.

How GetHuman-donandce fixed the problem

We are waiting for GetHuman-donandce to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Bradford Exchange customer problems.
How Do I Cancel My Bradofrd Exchange Order?How Do I Get a Refund from the Bradford Exchange?How Can I Track My Bradford Exchange Order?How Do I Return an Order to the Bradford Exchange?
Do you have a customer issue as well?
We can help you get Bradford Exchange's attention and get better help faster. Tap below to get started.
Having Bradford Exchange issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-donandce fixes it.
This email address isn't valid

Bradford Exchange

Customer service issue
Reported by GetHuman-donandce
Aug 23rd, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 412 others
0 customers following this

Timeline

GetHuman-donandce started working on this issue
Aug 23rd, 2018 7:07pm