HELP! My order sent to former address!!

GetHuman989141's customer service issue with Bradford Exchange from August 2018

Help with my Bradford Exchange issue
The issue in GetHuman989141's own words
Send a message about my order being sent to the wrong address *,*** miles away ... I ordered a family tree pendant a few months ago and received it with no problem at my address (for * years)*Marilyn Smith **** Hwy ** N. Box **Northport, WA *****. *About * months ago I ordered a family ring. I received a msg from Federal Express that a pkg from Bradford Exchange to my former address:***** Shell Ave. Midland, TX ******I have tried to contact your company and federal express. Please respond and intervene on my behalf?
I am a ** year old lady on a limited budget.*A widow who recently lost the *rd of my * sons. The family tree pendant with all of our names and birthstines has been a comfort to me so i decided to order the ring also. Please resolve this issue for me.
I want the ring delivered to my current address!!
I have been a customer for years!
I have an issue with Bradford Exchange too
How GetHuman989141 fixed the problem
I finally googled Bradford Exchange,
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Customer service issue
Reported by GetHuman989141
Aug 14th, 2018 - a yr ago
I have an issue with Bradford Exchange too
Fixed
Seen by 14 customers so far
Similar issue to 378 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman989141 started working on this issue
Aug 14th, 2018 4:32am
GetHuman989141 indicated the issue is not fixed yet.
Aug 14th, 2018 6:06am
GetHuman989141 indicated the issue is not fixed yet.
Aug 14th, 2018 6:07am
GetHuman989141 indicated the issue is not fixed yet.
Aug 15th, 2018 3:59am
GetHuman989141 confirmed the issue is fixed. Hooray!
Aug 15th, 2018 9:47pm
GetHuman989141 confirmed the issue is fixed. Hooray!
Aug 17th, 2018 10:54pm
GetHuman989141 confirmed the issue is fixed. Hooray!
Aug 17th, 2018 10:55pm