I talked to Customer Service Agents(*).I was told "billing & shipping addresses are cor...

GetHuman-dbolo's customer service issue with Bradford Exchange from August 2018

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The issue in GetHuman-dbolo's own words
I talked to Customer Service Agents(*).I was told "billing & shipping addresses are correct & item was sent out on July **-**th,****. When I try to check tracking item, message to me says" there is no existing order"! This company is a mess with their communication. They appease you to *** way, then something else occurs with your order. After Friday, I follow thru with my initial thought of action: State Attorney Generals Office- Consumer Division. No more playing around.
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Bradford Exchange

Customer service issue
Reported by GetHuman-dbolo
Aug 1st, 2018 - 9 mons ago
I have an issue with Bradford Exchange too
Fixed
Seen by 1 customer so far
Similar issue to 324 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-dbolo started working on this issue
Aug 1st, 2018 9:20pm
GetHuman-dbolo indicated the issue is not fixed yet.
Aug 1st, 2018 9:20pm