I placed a order on their order card. Sent it in envelope due to certain information I...

GetHuman-dbolo's customer service issue with Bradford Exchange from July 2018

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The issue in GetHuman-dbolo's own words
I placed a order on their order card. Sent it in envelope due to certain information I put on it. I stated: billing address,which goes to me. Mailing address,which goes to my Granddaughter. Her age legally defines her as a minor. I checked on this today after I received e- mail from them. Them morons stated "I didn't declare it as a gift". Are you kidding me ? The item even has the word 'granddaughter'on it ! They put my name on it & stated it would be mailed to California address, WITH bill enclosed ! I can only imagine the junkmail that will be going to my son's address. I e-mailed them to cancel immediately & delete my information. I want nothing more to do with them once this is resolved. I also texted 'that I would be filing a complaint with the Massachusetts's Attorney Generals Office if this order isn't cancelled by July **,****.

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How Do I Cancel My Bradofrd Exchange Order?How Do I Get a Refund from the Bradford Exchange?How Can I Track My Bradford Exchange Order?How Do I Return an Order to the Bradford Exchange?
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Bradford Exchange

Customer service issue
Reported by GetHuman-dbolo
Jul 29th, 2018 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 313 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-dbolo started working on this issue
Jul 29th, 2018 4:07am