Order* *************Item: Songbird Serenade Music Box Date of Order: ********* Billing...

GetHuman-joandown's customer service issue with Bradford Exchange from July 2018

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Order* *************Item: Songbird Serenade Music Box Date of Order: ********* Billing Address: Joan Downs, ** East End Ave, Apt. *G New York, MY ***** U**Need to know if this item shipped. Order No. ************ Date of Order: ********** Item: Songbird Serenade Music Box Billing Address: Joan Downs, ** East End Ave, Apt. *G, New York, NY ***** Shipping Address: Ellie Porter, *** Church Lane, Sewickley, PA ***** US When I try to check this online your system refuses to accept my email *****@***.com-- that I have had since **** or my home*billing address that has not changed in ** yrs. (I can also provide Ellie's phone *--***-***-****, her mother Susie Porter's phone *-***-***-**** and her mother's email-susieware@hotmail. com) Please let me know by email whether the Songbird Serenade Music Box has been shipped to Ellie. Thank you.
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Bradford Exchange

Customer service issue
Reported by GetHuman-joandown
Jul 3rd, 2018 - a yr ago
I have an issue with Bradford Exchange too
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Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-joandown started working on this issue
Jul 3rd, 2018 5:09pm
GetHuman-joandown indicated the issue is not fixed yet.
Jul 7th, 2018 11:17am
GetHuman-joandown indicated the issue is not fixed yet.
Jul 7th, 2018 11:21am