I am trying to find out when the rest of my order will ship?

GetHuman816214's customer service issue with Bradford Exchange from June 2018

Help with my Bradford Exchange issue
The issue in GetHuman816214's own words
I was trying to see when the other * pieces of the set is scheduled to ship? ... I ordered the Songbirds of the season plaque product ID **-***** my order * ************-***. I only received * piece of the * piece set. Are the other * pieces still coming? And when can I expect them? My email address is *****@***.com, please let me know whats up with the other two pieces?
I go to check on my order ************-*** it says it has shipped June *th but that is the one piece I received.
Just let me know what is going on with the other two pieces.
I am a first time customer, I expected to be able to find out what is going on with the other two pieces of the set.
I have not tried any thing else.
I have an issue with Bradford Exchange too
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Bradford Exchange

Songbirds of the season plaque summer.
Customer service issue
Reported by GetHuman816214
Jun 24th, 2018 - 3 mons ago
I have an issue with Bradford Exchange too
Fixed
Seen by 12 customers so far
Similar issue to 204 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman816214 started working on this issue
Jun 24th 7:25pm
GetHuman816214 indicated the issue is not fixed yet.
Jun 24th 8:27pm
GetHuman816214 indicated the issue is not fixed yet.
Jun 24th 8:30pm
GetHuman816214 indicated the issue is not fixed yet.
Jun 25th 10:21pm
GetHuman816214 indicated the issue is not fixed yet.
Jun 25th 10:36pm
GetHuman816214 indicated the issue is not fixed yet.
Jun 25th 10:37pm
GetHuman816214 indicated the issue is not fixed yet.
Jun 27th 10:03pm
GetHuman816214 indicated the issue is not fixed yet.
Jun 27th 10:06pm
GetHuman816214 indicated the issue is not fixed yet.
Jun 27th 10:06pm
GetHuman816214 indicated the issue is not fixed yet.
Jun 27th 10:09pm
GetHuman816214 indicated the issue is not fixed yet.
Jul 2nd 10:54pm