I wish to return for refund the blue diamond cross ring. I ordered it some time ago, a...

GetHuman-sandeesd's customer service issue with Bradford Exchange from May 2018

6 views | 496 similar | 0 following
Help with my Bradford Exchange issue
GetHuman-sandeesd's next move: talk to Bradford Exchange when they open.
Bradford Exchange's call center is closed now. We will send GetHuman-sandeesd a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-sandeesd's own words
I wish to return for refund the blue diamond cross ring. I ordered it some time ago, and the only size chart you sent was for large sizes. I called and requested the chart for smaller sizes so I could measure my size. *After weeks of waiting you sent me another large size chart. I went to a local jewelry store to have my finger measured, then sent my size along with a check for my first payment of $**.**. I was disappointed when the ring arrived. It was not the beautiful blue I expected. The cross barely shows up. Your photographers must photo-shop the ads.*I am disappointed in the quality of the ring and also in the second-rate service I have received.**Please tell me how to go about packaging this ring to return to you.*I will take it to the Post Office today.**Client ***********Order ***************Sandra Skelton

GetHuman-sandeesd did not yet indicate what Bradford Exchange should do to make this right.

How GetHuman-sandeesd fixed the problem

We are waiting for GetHuman-sandeesd to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Bradford Exchange customer problems.
How Do I Cancel My Bradofrd Exchange Order?How Do I Get a Refund from the Bradford Exchange?How Can I Track My Bradford Exchange Order?How Do I Return an Order to the Bradford Exchange?
Do you have a customer issue as well?
We can help you get Bradford Exchange's attention and get better help faster. Tap below to get started.
Having Bradford Exchange issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sandeesd fixes it.
This email address isn't valid

Bradford Exchange

Customer service issue
Reported by GetHuman-sandeesd
May 29th, 2018 - 3 years ago
Seen by 6 customers so far
Similar issue to 496 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)


GetHuman-sandeesd started working on this issue
May 29th, 2018 4:05pm
GetHuman-sandeesd indicated the issue is not fixed yet.
May 30th, 2018 5:18pm