I ordered the Philadelphia eagles SB L** bracelet *-**-** at *:*** and authorized payme...

GetHuman676315's customer service issue with Bradford Exchange from May 2018

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The issue in GetHuman676315's own words
I ordered the Philadelphia eagles SB L** bracelet *-**-** at *:*** and authorized payment for this bracelet.I called *-*-** and spoke to customer service who said that payment was received, I suppose meaning the credit card. I was told the bracelet would be shipped in May. We inquired again *-*-** and told it would be shipped by *-**-**. I received an invoice in the mail with the payment in full or the minimum due by *-**-**. I would like to know what happened to my credit card information that was supposed to have been used for payment. client * ********* order * ************ I reinstated the order when I received the order delay information.*I am especially concerned about my credit card information.*I should have been one of the first customers to receive the bracelet since I ordered in Feb. and gave my credit card information.
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Bradford Exchange

Customer service issue
Reported by GetHuman676315
May 11th, 2018 - 10 mons ago
I have an issue with Bradford Exchange too
Not resolved
Seen by 7 customers so far
Similar issue to 510 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman676315 started working on this issue
May 11th, 2018 6:58pm
GetHuman676315 indicated the issue is not fixed yet.
May 11th, 2018 8:30pm
GetHuman676315 indicated the issue is not fixed yet.
May 11th, 2018 8:35pm
GetHuman676315 indicated the issue is not fixed yet.
May 11th, 2018 8:37pm
GetHuman676315 indicated the issue is not fixed yet.
May 12th, 2018 1:15am
GetHuman676315 indicated the issue is not fixed yet.
May 13th, 2018 11:29pm