i ordered the tk holiday lantern. received the love and peace ones but have not receive...

GetHuman-lfitzpat's Missing order issue with Bradford Exchange from April 2018

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i ordered the tk holiday lantern. received the love and peace ones but have not received the joy one. has it been ****pped? have paid for this. thank you
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Bradford Exchange

Missing order issue
Reported by GetHuman-lfitzpat
Apr 27th, 2018 - 3 mons ago
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Seen by 6 customers so far
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Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-lfitzpat started working on this issue
Apr 27th 3:27pm
GetHuman-lfitzpat confirmed the issue is fixed. Hooray!
Apr 27th 6:52pm
GetHuman-lfitzpat confirmed the issue is fixed. Hooray!
May 5th 2:27pm