Boxed Customer Service

Contact Boxed & solve common issues

As for contacting Boxed, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
As far as we know, there is only one way to contact Boxed, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Boxed, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Recent reasons customers contacted Boxed:

Y'all said it was delivered it wasn't my mom was waiting on it.at *** pm.yall said it s...
My product didn't show up yet..y'all claimed it was delivered sat *** pm.itvwasntbwhee...
I didn’t get a confirmation email and have never used this before. I am confused
My name is Melissa Gemilere I first started using boxed when the pandemic started. At f...
I haven’t received my bai waters * orders coconut Molokai and coconut pineapple waters...
I placed an order, not sure if it went through. Screen said placing order do not refres...
I need to find out who placed an order in my name?? I did not place any order at Boxed...
Anneliese Cusumano please call ***-***-****
Got Product’s I did not ordered-please call ***-***-**** to have the Product’s returned...
I PLACED A ORDER YESTERDAY AND THE TOTAL IS INCORRECT. I WOULD LIKE SOMEONE TO CHECK IT...
I ordered gold peak unsweetened tea and you sent me unsweetened black tea, which doesn...
Never sent * box of **$ diapers! Been over a month! I received * pack of diapers but ne...
I am trying to place an order but it won't let me is it because my bank card is a Discover?
While filling in my address,It will not Accept. It keep saying Verification Fail and I...
I do not want to use pay pal

Help me with my issue

Comparing Boxed Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact United Airlines page. Or look at our Contact Virgin Mobile page. We can't really provide this kind of help if you're looking to contact Boxed because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Boxed?

GetHuman does not work with Boxed's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Boxed at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Boxed's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Boxed at a Glance

Boxed has no phone number
Boxed has no chat option
Boxed has no customer email
Boxed has 1 help forumBEST
Boxed has no twitter handle
Boxed has no facebook page
Contact information overview

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!