Hi, I had a free spin on a night with Cleo slot machine. Due to the coonection issue, I...

GetHuman-jcnd's customer service issue with Bovada from April 2020

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The issue in GetHuman-jcnd's own words
Hi, I had a free spin on a night with Cleo slot machine. Due to the coonection issue, I've received an error in connection and it asked me to reload, so I did. When it reloaded it took me back to the free spin where I left off. After few spins, the connection got severed again so I redid what I did the first time the connection got severed. When it got severed I have about * spins remaining and my winnings on that spin were about $*** some dollars. On the third time that I was able to connect, the free spin was gone and so as my winnings. Please help. Thank you.

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Customer service issue
Reported by GetHuman-jcnd
Apr 19th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 444 others
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GetHuman-jcnd started working on this issue
Apr 19th 9:47am