My name is Barbara and I’m hoping you can help me find the right person to talk to. My...

GetHuman-barbneyl's customer service issue with Boston Celtics from December 2018

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My name is Barbara and I’m hoping you can help me find the right person to talk to. My ** year old son Peter is a Cancer patient at Dana-Farber in Boston. He was diagnosed with Cancer late summer, had surgery and was on a protocol of aggressive monitoring hoping he would not need Chemo. He purchaed really good Celtics tickets in October for the Christmas Day game (* rows up from the court) for him and his wife who is pregnant as an extra special Christmas present to each other. This is not something they would easily be able to afford on his salary. Right before thanksgiving more Cancer was found and it was necessary to start Chemo right away. He was still hoping they would be able to attend the game but as it turned out he was too sick to do so. Once he finishes the Chemo at the end of January and has some time to recover I would like to find a way to get tickets to a game. Repurchasing new tickets at their full face value is not an option. I was hoping there was a way I could get some credit for the old tickets to buy new ones or find someone with tickets of a similar type that would be willing to donate or sell at a discount so that they might enjoy their “Christmas Gift” at another date. They live in Boston and I live in New Hampshire. If you can could you please connect me with someone that can help me make that happen. My email is *****@***.com and my cell phone is *** ***-**** Thanks for any help you might provide.

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Boston Celtics

Customer service issue
Reported by GetHuman-barbneyl
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 2 others
0 customers following this


GetHuman-barbneyl started working on this issue
Dec 26th, 2018 10:54am

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