Anthony B. Thompson***** Brookridge Ter.*Apt. ****Harrisburg PA ******Phone...

GetHuman4828743's customer service issue with Bose from May 2020

Help with my Bose issue
First: share to improve GetHuman4828743's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4828743 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman4828743's own words
Anthony B. Thompson***** Brookridge Ter.*Apt. ****Harrisburg PA ******Phone: ***.***.*****e-mail: *****@***.com**May **, ****,***Good morning,* *I hope you are safe and making your space a better place. I have a small issue compared to some. I love my Solo * Sound Bar, the music from my iPhone is superb. However, by no fault of Bose, but mine, I am having problems using the Universal Remote with my Westinghouse TV. I managed to get through the first five steps. Yet, after watching two YouTube videos, I managed to complete five out of seven steps. Maybe the right video will help solve my issue. My Serial number is ******Z********AE. I'm requesting assistance to finalize the last two steps. **Also, I’m locked out of my Bose account. Thank you, and be safe.

GetHuman4828743 did not yet indicate what Bose should do to make this right.

How GetHuman4828743 fixed the problem

We are waiting for GetHuman4828743 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Bose's attention and get better help faster. Tap below to get started.
Having Bose issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Bose

Customer service issue
Reported by GetHuman4828743
May 16th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 225 others
0 customers following this

Timeline

GetHuman4828743 started working on this issue
May 16th, 2020 4:12pm
GetHuman4828743 indicated the issue is not fixed yet.
May 26th, 2020 8:07pm