(Reference * *******) Bosch technicians came out * times to our home to service a our...

GetHuman1642884's customer service issue with Bosch from November 2018

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(Reference * *******) Bosch technicians came out * times to our home to service a our microwave. It was just installed because recently our kitchen was renovated. During the *nd visit the technician damaged the molding around our new renovated cabinets. Unfortunately, the technician left our property with out informing me but acknowledged he did damage once I spoke to him. On yesterday pictures were forwarded to Bosch and today I sent a follow up email. There has been no acknowledgement. Also, I spoke with a representative today ******** . We would like our cabinet repaired and this expedited to insure it's done in timely manner.**Truly, I am disappointed in the service I have received from a company who clearly receives great reviews on products.** Your prompt attention to this matter would be greatly.** Thanks Tracey Raines
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Bosch

Customer service issue
Reported by GetHuman1642884
Nov 28th, 2018 - 9 mons ago
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GetHuman1642884 started working on this issue
Nov 28th, 2018 3:21am
GetHuman1642884 indicated the issue is not fixed yet.
Nov 28th, 2018 3:21am