I was at my local Boots store in Haverhill collecting a prescription. *I had a new medi...

GetHuman4550419's customer service issue with Boots from March 2020

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The issue in GetHuman4550419's own words
I was at my local Boots store in Haverhill collecting a prescription. *I had a new medication from the doctor and needed advice as to the best time to take it in relation to my usual medication. J*When I collected the prescription I mentioned that I would like a quick word with the pharmacist but wasn’t sure how to do so at this time. *One of our usual pharmacists Patrick was in the background and he said hello to me and said he would call me at *:**pm to advise me. Sure enough he called me on time and was able to sort me out easily. *I know Patrick well as he is often there and always so pleasant. He has advised me several times and makes me feel valued. We are lucky to have him. Please give him a pat on the back. *However I must point out that ALL of the staff in your Haverhill store are superb. Friendly, helpful and efficient.**Please give Patrick a pat on the back. He is special

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Boots

Customer service issue
Reported by GetHuman4550419
Mar 30th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 115 others
0 customers following this

Timeline

GetHuman4550419 started working on this issue
Mar 30th, 2020 1:02pm

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