I've been an outstanding customer for about ** years. Never had a late payment. But it...

GetHuman-heleighu's customer service issue with Boost Mobile from August 2020

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The issue in GetHuman-heleighu's own words
I've been an outstanding customer for about ** years. Never had a late payment. But it is very apparent that Boost doesn't give a **** about long time customers because I couldn't even get a discount on a new phone. The "upgrade" for long time users is a payment plan for phones. I don't buy expensive phones so that's not a "perk" for me! I'm sick of feeling like I don't matter to a company I've been loyal to for years! All I want is a freaking discount on a $** phone. I've talked to customer service twice and a supervisor this last time but they can't or won't help me. I am not asking for too much.

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Customer service issue
Reported by GetHuman-heleighu
Aug 6th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4409 others
0 customers following this

Timeline

GetHuman-heleighu started working on this issue
Aug 6th, 2020 9:22pm

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