I am a boost customer. I have attempted to buy a new phone for my son for his birthday...

GetHuman-cherpie's Device Support issue with Boost Mobile from August 2020

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The issue in GetHuman-cherpie's own words
I am a boost customer. I have attempted to buy a new phone for my son for his birthday at least * times in the past month. Every time I order, it gets cancelled the next day. Have been told many things by boost, we don't have that phone, wrong address, security problem... I have ordered phones from boost multiple times with no problem. Never had an order cancelled let alone * times. What is going on. Went to a boost mobile store and they wanted $*** more than online and wanted me to pay first and they would order the phone. I don't trust that at all. I don't have **** to hand over for a scam. Please let me know how to get a new **g black XR. (PS Daniels birthday is in *.* hours so thank you boost!) cheryl *****@***.com

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Boost Mobile

Device Support issue
Reported by GetHuman-cherpie
Aug 6th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4414 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN

Timeline

GetHuman-cherpie started working on this issue
Aug 6th, 2020 1:35am
GetHuman-cherpie indicated the issue is not fixed yet.
Aug 6th, 2020 1:35am
GetHuman-cherpie indicated the issue is not fixed yet.
Aug 6th, 2020 1:35am
GetHuman-cherpie indicated the issue is not fixed yet.
Aug 6th, 2020 1:36am
GetHuman-cherpie indicated the issue is not fixed yet.
Aug 6th, 2020 11:02am
GetHuman-cherpie indicated the issue is not fixed yet.
Aug 6th, 2020 11:02am