To whom it may concern **My name is Erika Robinson, D.O.B. **********. Re...

GetHuman-amwhoiam's customer service issue with Boost Mobile from June 2020

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The issue in GetHuman-amwhoiam's own words
To whom it may concern **My name is Erika Robinson, D.O.B. **********. Re: ***-***-****.**I recently went to a local Boost Retailer wanting to purchase a Samsung Galaxy S** with my Boost Up! When the lady handed me the phone I asked her if it was the S** because it looked so small. She assured me it was & told me in order to Boost Up! I was required to buy a phone case too. There was only * phone case available which I am very unhappy with because it won't stay on the phone & I am extremely upset that I was tricked into buying the S**e when I clearly asked for the S**. With as much as I am spending I expect to get what I wanted! This S**e is too small for my large hands & is of little use to me. How can we rectify this so I can remain a happy, loyal customer?**Sincerely, **Erika Robinson

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Boost Mobile

Customer service issue
Reported by GetHuman-amwhoiam
Jun 7th, 2020 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4859 others
0 customers following this

Timeline

GetHuman-amwhoiam started working on this issue
Jun 7th 10:47am
GetHuman-amwhoiam indicated the issue is not fixed yet.
Jun 10th 8:58am

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