phone swap gone bad !!

GetHuman-howareye's Transfer Service issue with Boost Mobile from May 2020

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The issue in GetHuman-howareye's own words
swap the phone on my accountvfor the replacement phone I recieved. ... Got a replacement phone tried to swap phones i thought all went well but my phone *s not establushing a data connection still.*I tried to activate it again nit it mow says device is not eligable to swap.i NEED my phone worling NOW
when completing over the phone and you make a mistake ( ie: enter the s*n wrong it doesn't alert you or give you a chance to correct.) let's you think all is right when its not.
tell me why it's not working and me if it.
i have been with boost for over * years.i have auto pay so almost every payment is on time.
I called boost and they were able to tell me why and corrected the problem. now my problem is the replacement phone I recieved is defectilve
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Transfer Service issue
Reported by GetHuman-howareye
May 23rd, 2020 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 5092 others
0 customers following this

Timeline

GetHuman-howareye started working on this issue
May 23rd, 2020 12:32am