Boost is a waste of money

GetHuman-tmsaywar's Device Support issue with Boost Mobile from May 2020

Help with my Boost Mobile issue
Top Tip from another customer
If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman-tmsaywar's own words
Last month I became a new customer of Boost Mobile. I have the family plan that’s $*** a month with unlimited everything and **gb of Hotspot. The problem is, after spending over $*** for everything, I am so disappointed. Right away I had issues with the IPhone, but after being dismissed by the store I bought it from I decided maybe it was just me. But after nearly a month it’s still an issue. Freezing and glitchy, dying quickly, being slow. And for all three phones the Service is just awful! It literally doesn’t matter where any of us are, we cannot use the data because it never connects!! Unless we have WiFi it’s pretty much a lost cause because it always will say no service. I've honestly considered switching carriers. So so disappointed. Not only that, but even within the ** day period I was unable to add insurance to any phones on my plan, and now have to buy another phone because of it. Do not use boost. I wish I had just gone with metro or cricket. I’ve been made to feel like a fool by the way I’ve been spoken to, basically wrasted over $*** on phones that ** percent of the time said no service, had to buy a phone to replace one even though I should’ve been able to add insurance, and my bill is all of ONE day late and my service has been cut off!
Replace phones, free service, upgrade, refund, something
Expected better
How GetHuman-tmsaywar fixed the problem

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Boost Mobile

Service
Device Support issue
Reported by GetHuman-tmsaywar
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 5112 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN

Timeline

GetHuman-tmsaywar started working on this issue
May 22nd, 2020 3:55am
GetHuman-tmsaywar indicated the issue is not fixed yet.
May 27th, 2020 3:07am
GetHuman-tmsaywar indicated the issue is not fixed yet.
May 27th, 2020 3:09am
GetHuman-tmsaywar indicated the issue is not fixed yet.
May 27th, 2020 3:12am
GetHuman-tmsaywar indicated the issue is not fixed yet.
May 27th, 2020 3:12am
GetHuman-tmsaywar indicated the issue is not fixed yet.
May 27th, 2020 3:12am
GetHuman-tmsaywar indicated the issue is not fixed yet.
May 27th, 2020 3:12am
GetHuman-tmsaywar indicated the issue is not fixed yet.
May 27th, 2020 3:12am
GetHuman-tmsaywar shared this issue with friends on Facebook
May 27th, 2020 3:13am
GetHuman-tmsaywar indicated the issue is not fixed yet.
May 27th, 2020 3:13am
GetHuman-tmsaywar shared this issue with your circles on Google+
May 27th, 2020 3:13am
GetHuman-tmsaywar shared this issue with followers on Twitter
May 27th, 2020 3:15am