The customer svc in the Phillipines is not helpful. *In **** or **** a charge was made...

GetHuman3789499's customer service issue with Boost Mobile from October 2019

Help with my Boost Mobile issue
The issue in GetHuman3789499's own words
The customer svc in the Phillipines is not helpful. *In **** or **** a charge was made in my credit card by a young family member. I do not have the phone, *, the account number or date of origination. I have the person's name that opened acct and zip code. I need help on a closed acct to resolve this matter. *I am a senior citizen, on a fixed income and I need answers. *No help had come from the bad service in Phillipines. Who can I talk to about this problem. It is creating so many problems physically trying to fix something and I am sick with trying to work with people that are not good at customer servuce

GetHuman3789499 did not yet indicate what Boost Mobile should do to make this right.

How GetHuman3789499 fixed the problem
If you reach someone in* The Philippines just hang up. Poor communicators, cannot problem solve, rude, arrogant, ignorant and even though you the person asking the call to be elevated, you will be ignored. They will speak in their broken dialect of partial English and waste your time and theirs. Please Americans do not use this service, it is horrible. The product works but the worst possible customer service. I have *** years of Education in
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman3789499
Oct 18th, 2019 - 3 years ago
Fixed
GetHuman3789499 shared how to fix
Seen by 11 customers so far
Similar issue to 27561 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN

Timeline

GetHuman3789499 started working on this issue
Oct 18th, 2019 5:29pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:29pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:29pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:29pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:29pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:29pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:29pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:29pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:30pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:30pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:31pm
GetHuman3789499 indicated the issue is not fixed yet.
Oct 18th, 2019 5:32pm
GetHuman3789499 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 8:03pm