i bought a phone from the boost mobile website (pre owned iPhone * Plus) and when I got...

GetHuman-cyhuka's Lost or Broken Phone issue with Boost Mobile from September 2019

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The issue in GetHuman-cyhuka's own words
i bought a phone from the boost mobile website (pre owned iPhone * Plus) and when I got it and activated it everything was fine until I realized that the data doesn’t work. I could call and text when not in WiFi but the moment I left the house I couldn’t use my smartphone because it says I haven’t activated a data plan. I had just paid my phone bill the day before I had received the phone so I knew something was up. I went to the boost mobile store in my area and they told me it’s probably an issue with the phone and to take it to Best Buy and see if they could fix it. Went to Best Buy then they said they couldn’t do anything and that I needed to call boost and get a replacement phone. I ordered the phone on the **th of August and received it on the following Monday (the **th). I paid a lot of money for a phone that I can only use at home.

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Boost Mobile

Lost or Broken Phone issue
Reported by GetHuman-cyhuka
Sep 7th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 26415 others
0 customers following this

Timeline

GetHuman-cyhuka started working on this issue
Sep 7th, 2019 3:09pm
GetHuman-cyhuka indicated the issue is not fixed yet.
Sep 8th, 2019 4:51pm

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