I bought a galaxy j* *. I didn’t realize when I bought the phone that it was thru boost...
GetHuman3254820's customer service issue with Boost Mobile from July 2019
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The issue in GetHuman3254820's own words
I bought a galaxy j* *. I didn’t realize when I bought the phone that it was thru boost. I phone with metropcs now all my stuff is screwed up my number is now been cut off from my metro account and been registered with boost which is totally fine if it’s not going to cost me **.** and I get a new phone. If I’m not goin to get a new phone and my service turned on the fee waved for activation so I can use it after MY WHOLE BILL FROM METRO HAS NOW SPIKED FROM YOUR COMPANY SWAPPING MY PHONE NUMBER FROM METRO TO BOOST AND NOW ITS GOING TO COST ME OVER ***.** to get my number put back on the metro bill and paid immediately or it intrupts the other * lines I was sharing a bill with so if it’s not an option to have my service on with the first month free and a new phone for swapping my number without my acknowledgment then I want the J* galaxy that is registered to the boost network UNLOCKED IMMEDIATELY. If not I will contact my attorneys and Fox * to let them know how boost mobile had not only cost me a single mom **** dollars but also has caused me to not have phone access with the company I’ve been with for * years all because the immigrants that work for boost don’t have to understand English to work for them apparently.
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