I have been having various security and privacy related issues with regards to my phone...

GetHuman-aacst's customer service issue with Boost Mobile from May 2019

Help with my Boost Mobile issue
First: share to improve GetHuman-aacst's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-aacst may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-aacst's own words
I have been having various security and privacy related issues with regards to my phone, business, financial records, and my personal property. I woke up this morning and noticed these * new texts messages on my device with a time stamp of **:** am.* *“How satisfied are you overall with our automated phone service on a scale of '*' (very dissatisfied) to '**' (very satisfied)?”*“Hi this is Boost: We'll text * questions about your call to our automated phone service. Survey texts are FREE. We may follow up with a call.”**What procedure must I follow in order to obtain a record or determine whether an automated call to Boost mobile was made using my device, and my identity, and what information was obtained or what action was performed during this automated call. Please assist me in investigating this issue to determine the existence of any security concerns or privacy violations

GetHuman-aacst did not yet indicate what Boost Mobile should do to make this right.

How GetHuman-aacst fixed the problem

We are waiting for GetHuman-aacst to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman-aacst
May 18th, 2019 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 22996 others
0 customers following this


GetHuman-aacst started working on this issue
May 18th, 2019 3:45pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers