My boost phone beeped at *:** this morning.. It stated I had run out of money*I always...
GetHuman-espeth's customer service issue with Boost Mobile from May 2019
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The issue in GetHuman-espeth's own words
My boost phone beeped at *:** this morning.. It stated I had run out of money*I always put it I before the three month date... But I am in my **'s and have been ill. So, I missed the date for the first time in years and years. I found I still had service.... So I called and put in $**.**.*The person said I now had the everything plan a $*.** minute....that is not what I had before... I could put in **.** and it was good for three months... You can look at my history billing. On social security, I have budget. I understand how to use the one I have..... Help me please.*Thank you, Nan
GetHuman-espeth did not yet indicate what Boost Mobile should do to make this right.
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How GetHuman-espeth fixed the problem
Speak to a person. It had been confusing with my Boost phone being at *:** A.M. Telling me my Lin were done and I could lose my number, contacts, photos ....anyway a person was very helpful and looked back at my long association with Boost. Made sure I was understanding and everything was back in place. Sometime automated responses do not fill the bill.... Happy again.
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