My boost phone beeped at *:** this morning.. It stated I had run out of money*I always...

GetHuman-espeth's customer service issue with Boost Mobile from May 2019

Help with my Boost Mobile issue
The issue in GetHuman-espeth's own words
My boost phone beeped at *:** this morning.. It stated I had run out of money*I always put it I before the three month date... But I am in my **'s and have been ill. So, I missed the date for the first time in years and years. I found I still had service.... So I called and put in $**.**.*The person said I now had the everything plan a $*.** minute....that is not what I had before... I could put in **.** and it was good for three months... You can look at my history billing. On social security, I have budget. I understand how to use the one I have..... Help me please.*Thank you, Nan
GetHuman-espeth did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-espeth fixed the problem
Speak to a person. It had been confusing with my Boost phone being at *:** A.M. Telling me my Lin were done and I could lose my number, contacts, photos ....anyway a person was very helpful and looked back at my long association with Boost. Made sure I was understanding and everything was back in place. Sometime automated responses do not fill the bill.... Happy again.
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Boost Mobile

Customer service issue
Reported by GetHuman-espeth
May 9th, 2019 - a mon ago
I have an issue with Boost Mobile too
Fixed
GetHuman-espeth shared how to fix
Seen by 8 customers so far
Similar issue to 22690 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-espeth started working on this issue
May 9th 3:45pm
GetHuman-espeth shared this issue with others over email
May 9th 3:46pm
GetHuman-espeth indicated the issue is not fixed yet.
May 9th 8:20pm
GetHuman-espeth indicated the issue is not fixed yet.
May 9th 8:50pm
GetHuman-espeth indicated the issue is not fixed yet.
May 9th 8:50pm
GetHuman-espeth indicated the issue is not fixed yet.
May 9th 8:59pm
GetHuman-espeth confirmed the issue is fixed. Hooray!
May 10th 4:28pm
GetHuman-espeth confirmed the issue is fixed. Hooray!
May 10th 4:33pm