I just spent quite awhile on hold and talking to a representative. He was going to chec...

GetHuman2466131's customer service issue with Boost Mobile from March 2019

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The issue in GetHuman2466131's own words
I just spent quite awhile on hold and talking to a representative. He was going to check with his supervisor and cut me off. **Issue: My husband and I have had an account with BOOST for * years. We need our phones unlocked as we are going to Spain. We are both senior citizens with medical issues and need to be able to communicate while in Spain. We need our phones unlocked and have been loyal customers. Please waive the ** month rule and unlock our phones: *****-***-**** PIN ********-***-**** PIN ****
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Boost Mobile

Customer service issue
Reported by GetHuman2466131
Mar 13th, 2019 - 5 mons ago
I have an issue with Boost Mobile too
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Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman2466131 started working on this issue
Mar 13th 12:42am
GetHuman2466131 indicated the issue is not fixed yet.
Mar 13th 12:42am