I would like a phone that works!

GetHuman-clmeador's customer service issue with Boost Mobile from March 2019

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Help with my Boost Mobile issue
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The issue in GetHuman-clmeador's own words
Make an outgoing call ... *** *** **** - I was forced to upgrade from a flip phone that I had been using (Boost customer since ****) - now have a LG Tribute Dynasty that is not taking incoming calls*nor can I make outgoing calls. Was working with Boost CS for about an hour yesterday (***) - transferred to Tech Support who could not solve the problem either. Was told that someone from TS would call me within ** hours. Nothing yet...here is my problem...I am in a wheelchair and use this phone ONLY when I am in the car for emergencies. I have to go out tomorrow (***) and DO NOT have a working phone. My home phone * is *** *** ****...Who can solve this problem? I did much better with my flip phone ! Please see Interaction *********** and ********** for the history with my account.
No one seems to be able to make this "upgraded" phone work. I use the phone in the car for EMERGENCIES only. The phone was upgraded on ****...today is ****** and it still is not working
To be able to make an outgoing call
Been a customer since ****
See the Interaction numbers listed above in problem detail.
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Boost Mobile

LG Tribute Dynasty
Customer service issue
Reported by GetHuman-clmeador
Mar 5th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 19454 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN

Timeline

GetHuman-clmeador started working on this issue
Mar 5th, 2019 3:00pm
GetHuman-clmeador indicated the issue is not fixed yet.
Mar 5th, 2019 3:01pm

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