I recently purchased a Boost Mobile ZTE Hot spot. I am trying to activate it for the mo...

GetHuman2233176's customer service issue with Boost Mobile from February 2019

3 views
 | 
18377 similar
 | 
0 following
Help with my Boost Mobile issue
First: share to improve GetHuman2233176's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2233176's next move: try calling Boost Mobile again.
The best way to get your problem resolved is to tap the button below to start calling Boost Mobile. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2233176 may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman2233176's own words
I recently purchased a Boost Mobile ZTE Hot spot. I am trying to activate it for the month of March and the remainder of February . However, when ever I type in the MEID to activate it I get the message "Device does not appear to be eligible for activation." I have made an attempt to activate the device in the past but never followed through with the process. Meaning this is the first time I am attempting to actually get service to the device. I tried to "re-boost" but it is saying that i need to type in my phone number. The website does not recognize my number. I tried to call your support line and only got an automated message which could not help me. I need this hot spot for work and it must be set up as quickly as possible.
GetHuman2233176 did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman2233176 fixed the problem
We are waiting for GetHuman2233176 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2233176 fixes it.
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman2233176
Feb 18th, 2019 - 8 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 3 customers so far
Similar issue to 18377 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2233176 started working on this issue
Feb 18th 4:00pm