I'm calling from another phone having issues with my phone my phone number is...

GetHuman1570432's customer service issue with Boost Mobile from February 2019

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The issue in GetHuman1570432's own words
I'm calling from another phone having issues with my phone my phone number is ***-***-**** my battery is not charging my phone and I need to talk to the insurance people because I have insurance I haven't been able to use my phone for * days now it's been charging but it's not charging I've been having trouble with this battery ever since they sent it I think it's a refurbished show phone because they sent me another one please can someone help me I have a family issue and I need my phone right away it's the issue of my battery is telling me invalid battery and then is a? In the spot where the charge battery should be too low to find me that my battery is charging it has a? I don't know what invalid battery means but it keeps blinking my phone on and off can someone help me please right away I have a very sick family member and I do need my phone thank you sincerely Shirley Smith
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Boost Mobile

Customer service issue
Reported by GetHuman1570432
Feb 18th, 2019 - 8 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 1 customer so far
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GetHuman1570432 started working on this issue
Feb 18th 1:49pm