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The issue in GetHuman-gshizzle's own words
Screwed me over out of money in multiple ways. Very disappointed. *st I paid my bill and for some reason the payment got reversed. So then I bought a $**.** card. Then was having device problems so I bought a second device. Switched from the LG G* to the Moto G* Play. And was told I had the wrong sim card. So I went in to my local boost mobile told them I was switching from LG G* to Moto G* Play. They called customer care gave them my imei to make sure the store was giving me the correct sim card. Paid ** bucks for it and left. Went to activate my new sim card in my New G* Play. And it said the activation. Was successful. But an hour later invalid sim card kept coming back. Called customer care and they told me I was sold the wrong sim card. So basically a $***.** later and I still can't use the **** phone.
GetHuman-gshizzle did not yet indicate what Boost Mobile should do to make this right.
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