Today i went to a boostmobile store in hammond indiana, ( **** ***th st ) to be exact...
GetHuman-getbambo's customer service issue with Boost Mobile from February 2019
Help with my Boost Mobile issue
The issue in GetHuman-getbambo's own words
Today i went to a boostmobile store in hammond indiana, ( **** ***th st ) to be exact. I purchased a glass screen protector for my LG Stylo *, i purchased a screen protector ( didn't get a receipt ) got home and the seemed to be a scratch on the inside of the screen protector, (NOT ON MY PHONES SCREEN). so i walked back and was even willing to buy another screen protector. The store closes at *:** pm i got to the store at *:** pm, * gentlemen* customers walked out the store as i was walking up to enter. An employee of the boostmobile store grabbed the door and forced it shut while i had my hand on the door to enter the building, he then locked it and said WE ARE CLOSED!!!! I told him they close at *:** pm he then said No we close when we want to! All this taking place thru the stores glass front. I told him they sold me a defective product and i need you too replace it, the employee said exact words. (Naw we closed ) then shooed me away with his hand. I have been diagnosed with ( OCD ) and the defective screen protector i was sold with a ( Scratch ) bothers me very much and needed them too replace the product or let me buy a new one. But none of this took place because Your store closed when not supposed too. I just switched my phone service provider from T-Mobile too your company boostmobile less than * month ago!! I didnt expect your company too treat their customers like this. And now i am thinking about switching back to T-Mobile i was with them for ** years and was never treated this way. I will be posting the video i took to all social media sites because if yoi treat customers this way the public needs to know. So please help me resolve this issue. Thank you for your time. Have a blessed day.
GetHuman-getbambo did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-getbambo fixed the problem
I contacted customer support ( Live chat ) thru the boostmobile app. The agent help * fix my problem ASAP. So if you have a problem with boost or need to contact them and don't want to talk to someone, go onto the boostmobile app. They have LIVE CHAT with a boostmobile agent.
Please help with my Boost Mobile issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Boost Mobile customer problems.