my phone is broken. i went to boost mobile at **** **th st north to purchase a new one...

GetHuman2214739's customer service issue with Boost Mobile from February 2019

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The issue in GetHuman2214739's own words
my phone is broken. i went to boost mobile at **** **th st north to purchase a new one. not only did they not have ANY phones in the store i was told if i pay a certain amount on FRIDAY as of today i would have my phone. i did so and today is Friday not only do i not have a phone they wont even give me a loaner phone until mines come supposedly Monday. they want me to purchase TWO phones ! which is insane being that they're a PHONE STORE with no phones IN THE STORE! and refuse to refund me my phone therefore i can go to a different store to purchase a phone
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Boost Mobile

Customer service issue
Reported by GetHuman2214739
Feb 15th, 2019 - 8 mons ago
I have an issue with Boost Mobile too
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Seen by 3 customers so far
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Timeline
GetHuman2214739 started working on this issue
Feb 15th 4:33pm