I have been a boost customer for years and have never missed a payment. My flip phone i...

GetHuman-susanssh's customer service issue with Boost Mobile from January 2019

1 view
 | 
16092 similar
 | 
0 following
Help with my Boost Mobile issue
First: share to improve GetHuman-susanssh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-susanssh's next move: call Boost Mobile.
The best way to get your problem resolved is to tap the button below to start calling Boost Mobile. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-susanssh's own words
I have been a boost customer for years and have never missed a payment. My flip phone is going out of date and boost says they will give Me a new LG phone for free. My problem is, I would like to upgrade to an Iphone *s and there is a promotion giving the Iphone * to new customers for $**.** and I think I should be able to get this deal since I have been a good customer for years and the local store said I would have to pay $***.** to upgrade to the Iphone. I believe that having been such a good customer, I should be entitled to get the Iphone for the $**.**. Are new customers more important than an existing customer who has paid every bill on time for years ? Someone should be able to help Me out here !!! Sincerely, John D. Henry ***-***-****
GetHuman-susanssh did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-susanssh fixed the problem
We are waiting for GetHuman-susanssh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-susanssh fixes it.
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman-susanssh
Jan 15th, 2019 - 9 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 1 customer so far
Similar issue to 16092 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-susanssh started working on this issue
Jan 15th 6:29pm