When I signed up the store rep put me on the $** plan...which I did not want. I wanted...

GetHuman-debaru's customer service issue with Boost Mobile from January 2019

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You can easily change your plan online at www.boostmobile.com
The issue in GetHuman-debaru's own words
When I signed up the store rep put me on the $** plan...which I did not want. I wanted the $** plan...he said I could change it after my first bill... But would not enroll me in the ** plan which is what I wanted all along. Please help me resolve this. I got the phone at the store on West Main Street in Belleville Illinois. He also said I had to come into the store to change it.*Please help...our home burned down Dec ** and every penny matters.*Thank you.
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Boost Mobile

Customer service issue
Reported by GetHuman-debaru
Jan 14th, 2019 - a mon ago
I have an issue with Boost Mobile too
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Seen by 3 customers so far
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GetHuman-debaru started working on this issue
Jan 14th 8:18pm