Before contacting them, items GetHuman-ctinky may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-ctinky's own words
About an hour and a half or so ago I just purchased an LG x charge online the top of the cart page where I was paying for it it said that my card was not charged but yet I have the charge on my card ... I need to know if there's any way you can look it up under my name Carolyn Prescott because it dropped the page and I couldn't get back to that page .. I'd appreciate any help you can give me I need to know if I'm getting this new phone or what happened because it's already been paid for and yes I do have an account and my phone number is ***-***-****
GetHuman-ctinky did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-ctinky fixed the problem
We are waiting for GetHuman-ctinky to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.