Exchange my dead, non-working phone as per your * day warranty!!

GetHuman-ahv's customer service issue with Boost Mobile from December 2018

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The issue in GetHuman-ahv's own words
Exchange within sevens days of purchase date with receipt. ... Samsung Galaxy J* Refine*IMEI:*******************Purchase Date: ***********Transaction ID: ******Rep ID: kismith ***** Tillman's Corner Pkwy*Mobile, AL ******Phone shut off on it's own ********** and has not turned back on since. Still within seven days of purchases, I have receipt, original packaging, charging cable and fast charging power box. Returned to purchase store and rep lied about my phone have red wine on it at first then red juice from my kids and I don't even have young children not too mention do I drink red wine nor red juice. Refused to give her name when I asked for it, she had a name tag w*o a name on it. Worst customer service ever experienced! If that's the best employees Boost Mobile has then the need to **** their doors indefinitely. I just want the phone replaced asap. Giving a review on Yelp, Google, FB, Instagram, Snapchat, ect. in less than * hours if not properly resolved.
Anything concerning customer service and support.
Just exchange my phone for a working phone. Simple!
Just ported line over on ********** so haven't had an opportunity to even want to be a good customer.
What other options do I have?
I have an issue with Boost Mobile too
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Boost Mobile

Samsung Galaxy JUST Refine
Customer service issue
Reported by GetHuman-ahv
Dec 3rd, 2018 - 6 mons ago
I have an issue with Boost Mobile too
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Seen by 4 customers so far
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Items needed
Name on account
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4 Digit PIN
Timeline
GetHuman-ahv started working on this issue
Dec 3rd, 2018 10:03am