Exchange my dead, non-working phone as per your * day warranty!!

GetHuman-ahv's customer service issue with Boost Mobile from December 2018

13108 similar
0 following
Help with my Boost Mobile issue
First: share to improve GetHuman-ahv's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ahv's next move: call Boost Mobile.
The best way to get your problem resolved is to tap the button below to start calling Boost Mobile. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-ahv's own words
Exchange within sevens days of purchase date with receipt. ... Samsung Galaxy J* Refine*IMEI:*******************Purchase Date: ***********Transaction ID: ******Rep ID: kismith ***** Tillman's Corner Pkwy*Mobile, AL ******Phone shut off on it's own ********** and has not turned back on since. Still within seven days of purchases, I have receipt, original packaging, charging cable and fast charging power box. Returned to purchase store and rep lied about my phone have red wine on it at first then red juice from my kids and I don't even have young children not too mention do I drink red wine nor red juice. Refused to give her name when I asked for it, she had a name tag w*o a name on it. Worst customer service ever experienced! If that's the best employees Boost Mobile has then the need to **** their doors indefinitely. I just want the phone replaced asap. Giving a review on Yelp, Google, FB, Instagram, Snapchat, ect. in less than * hours if not properly resolved.
Anything concerning customer service and support.
Just exchange my phone for a working phone. Simple!
Just ported line over on ********** so haven't had an opportunity to even want to be a good customer.
What other options do I have?
I have an issue with Boost Mobile too
How GetHuman-ahv fixed the problem
We are waiting for GetHuman-ahv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ahv fixes it.
This email address isn't valid

Boost Mobile

Samsung Galaxy JUST Refine
Customer service issue
Reported by GetHuman-ahv
Dec 3rd, 2018 - 6 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 13108 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Phone number
4 Digit PIN
GetHuman-ahv started working on this issue
Dec 3rd, 2018 10:03am