I spent two hours trying to switch*activate a new phone via customer service only to ha...

GetHuman-winterth's customer service issue with Boost Mobile from November 2018

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The issue in GetHuman-winterth's own words
I spent two hours trying to switch*activate a new phone via customer service only to have my call transferred to Virgin mobile numerous times (utterly frustrating.) I am NOT able to contact Boost via telephone, every time I call Boost I get transferred to a Virgin mobile representative!**I opted not to use the online feature because I would have been charged an additional $**.** reactivation fee* which doesn't apply to me because I'm switching from one company to another.
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Boost Mobile

Customer service issue
Reported by GetHuman-winterth
Nov 29th, 2018 - 9 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-winterth started working on this issue
Nov 29th, 2018 12:05am