hello, yesterday my service restarted which reset my hotspot of ** gb. I had my hotspot...

GetHuman-livssla's customer service issue with Boost Mobile from November 2018

11 views
 | 
12673 similar
 | 
0 following
Help with my Boost Mobile issue
First: share to improve GetHuman-livssla's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-livssla's next move: talk to Boost Mobile when they open.
Boost Mobile's call center is closed now. We will send GetHuman-livssla a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-livssla may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-livssla's own words
hello, yesterday my service restarted which reset my hotspot of ** gb. I had my hotspot on for a short period of time yesterday, I am positive the hotspot has been shut off and not connected to any devices since yesterday evening. today at ** am I received a text message saying I have used ** percent of my mobile hotspot, my hotspots not even been running at all today, shortly after that message I received another text saying I have used all my hotspot. I only allowed my laptop to be connected to my hotspot for * hours at the most in which I did not do any major downloads or whatnot. I simply checked my emails and checked social media. the same activity that my hotspot has lasted all month doing every other time.
GetHuman-livssla did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-livssla fixed the problem
We are waiting for GetHuman-livssla to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-livssla fixes it.
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman-livssla
Nov 28th, 2018 - 9 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 11 customers so far
Similar issue to 12673 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-livssla started working on this issue
Nov 28th, 2018 3:43pm