My phone did not work had insurance on it but they would not replace it because it was...

GetHuman1643110's customer service issue with Boost Mobile from November 2018

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The issue in GetHuman1643110's own words
My phone did not work had insurance on it but they would not replace it because it was not cracked but it malfunctioned so the insurance company was pushing it on the LG manufactuer so could not get new phone mean time I had just paid my bill day before I want to know if someone can check this out I paid my bill but had broken phone so can someone check this out to see if boost can refund on my credit card the balance I could not use thanks
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Boost Mobile

Customer service issue
Reported by GetHuman1643110
Nov 28th, 2018 - 9 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 12653 others
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Timeline
GetHuman1643110 started working on this issue
Nov 28th, 2018 4:16am