My phone shows I have * bars of *g LTE. Yet I cannot even watch a YouTube video for...

GetHuman-anarchis's customer service issue with Boost Mobile from November 2018

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The issue in GetHuman-anarchis's own words
My phone shows I have * bars of *g LTE. Yet I cannot even watch a YouTube video for ** seconds without it stopping for several minutes to buffer. Same with other services like Spotify, app store, simpl videos on web browser. This issue continues even if I have all open windows closed, all browser pages closed, or even if I restart my phone.*Now I pay $** a month for this service I expect my service to be LAG free. I fully expect this issue to be solved within **hrs or I will be cancelling my service. This is not a request, this is an expectation. All excuses for such terrible service WILL be denied.*I do not want an email sent I want a direct call from customer support. **hrs.
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Boost Mobile

Customer service issue
Reported by GetHuman-anarchis
Nov 2nd, 2018 - a mon ago
I have an issue with Boost Mobile too
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Seen by 3 customers so far
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GetHuman-anarchis started working on this issue
Nov 2nd 3:42am